Frequently Asked Questions

We added some commonly asked questions that may be a quick help for your current situation.

IonicThemes FAQs


License Period

An Item's License is for lifetime. That means, once you buy it, you can use the license forever within the restrictions described in this document. Each License includes support and updates.

About the Source Code

IonicThemes sells the source code of the applications so, you can completely change it based on your requirements. Our items use a few libraries, which are free and open source. If you need the source code of any library, you can just get it from its repository. So, there is no hidden code in that manner.

Use of the License

Your license to use any of our Items is limited to the number of licenses purchased by you. You shall not allow others to use, copy or evaluate copies of our Items.

What's the difference between the Personal, Team and Enterprise Licenses?

The use of an item is bound by the license you purchase. A license grants you a non-exclusive and non-transferable right to use and incorporate the template in your personal or commercial projects. There are three types of licenses available: Personal, Team, and Enterprise.

The table below explains the differences between them. Please contact us if you have further questions.

Please note that:

  • You cannot push the code of the template into a public github repository. Please use private repositories, they are free.
  • You are responsible to choose the appropriate license type.
  • You are not allowed to redistribute these files in any way.
personal license
team license
enterprise license
Create single app
Create multiple apps
up to 5
Share template with my team
up to 5unlimited
Use template in a client's project
Use template in a SaaS application
Create template for sale
Redistribute or Resale template

What does an end product mean?

An end product requires an application of skill and effort. For an Item that is a template, the end product is a customised implementation of the Item. For example: the item is an Ionic app template and the end product is the final app customised with your content.

The templates at IonicThemes are licensed per end product, meaning that it doesn’t matter if your app will be available for Android or iOS, you will need to buy a single license per end product (not per platform).

Upgrade your license

If you want to upgrade your license from Personal to Team or to Enterprise contact us and we will handle it.


What's included?

Once you purchase one of our templates, you will get a zip file with all the source code including Javascript (typescript), css and scss, and html files.
What you will get is all the source code of the ionic project ready to be used. This way we make sure you can customize as much as you need.


If the template does not meet with your expectations, you have 60 days from the date of purchase to ask for a refund by contacting us.
In the event that you wish to receive a refund, we'll issue you a full refund and ask you to specify how the product failed to live up to expectations (so that we can improve).


We provide free updates for bug fixes and when there are breaking changes or new versions on Ionic Framework with minor changes.
When we release a new version with major new features, you need to pay for it, however, our customers will get nice discounts on new versions.


Every time you purchase a template at IonicThemes you will get a confirmation email with the order transaction including your invoice. If you need to add any details to the invoice please contact us with your company details.

Employer Identification Number (EIN)

We use FastSpring as our payment gateway and they act as a reseller of our products so you may need their information.

FastSpring Employer Identification Number: 51-0546893
If you need a W9 form, your can find it here.


What's included in the support?

We offer support for errors and bugs pertaining to the templates.
Each of our templates has a complete and well organized documentation designed to help users customize the template to build their apps.
If you don't find answers in the documentation, we will be happy to walk you through the template structure and answer any support queries in that regard.

What's NOT included in the support?

We do not offer support for customization, hosting or administration of the templates.